Zippo Repairs
If you are UK RESIDENT, you can return your Zippo lighter to
Zippo UK - Repair Admin Dept
27 Grand Union Centre
336B Ladbroke Grove
London W10 5AS
Tel: 020 8964 0666
Customers living outside the UK should contact their local Zippo distributor or go to www.zippo.com to find their nearest Zippo repair facility.
Customers living in Europe can return their Zippo lighter to:
Groendahlscher Weg 87
D-46446 Emmerich am Rhein
Germany
There is no charge for a Zippo repair, do not enclose any money.
Please allow 8 weeks for the return of your repaired Zippo lighter.
Please ensure that you provide us with your name and address when
returning your lighter.
The Zippo Lifetime Guarantee only applies to the mechanical
condition of its products, the finish is not covered by the
guarantee.
When returning your lighter for repair, we recommend using insured
post.
The Zippo Lifetime Guarantee only applies to Zippo Windproof Lighter. Other Zippo products (including the Multi Purpose Lighter) are not covered by a Lifetime Guarantee.
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